| Customization: | Available |
|---|---|
| After-sales Service: | One year |
| Warranty: | One year |
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A complete milk processing plant is a fully integrated facility designed to receive raw milk from dairy farms, process it into various consumer products such as pasteurized milk, cheese, yogurt, and other dairy derivatives, and package these products for distribution to retailers and consumers.
The plant typically consists of several interconnected units, each performing a specific function in the overall production process.
Here's an overview of the main components and stages involved in a complete milk processing plant:
Receiving and Storage:
The journey of milk begins when it arrives at the plant from nearby dairy farms. Raw milk is transported in refrigerated trucks and is immediately sampled for quality control purposes. It is then weighed, recorded, and transferred to large storage silos or tanks, where it is kept at a cool temperature (usually around 4°C) to prevent bacterial growth and maintain freshness until further processing.
Pre-Treatment:
Before processing, raw milk undergoes several pre-treatment steps:
• Standardization: Adjusting the fat content to meet product specifications by separating the milk into cream and skim milk, then recombining them in desired proportions.
• Homogenization: Reducing the size of fat globules to ensure a uniform texture and prevent cream separation by passing the milk through high-pressure homogenizers.• Clarification: Removing impurities like sediment, somatic cells, and bacteria using techniques like centrifugation or filtration.
• Pasteurization: A critical step to ensure food safety, pasteurization involves heating the milk to a specific temperature (usually 72°C for 15 seconds or 63°C for 30 minutes) to kill harmful pathogens without significantly altering its nutritional value or taste. After pasteurization, the milk is rapidly cooled to storage temperature.
• Product Formulation: Depending on the desired end products, milk may be further processed in different ways:• Fluid Milk Products: Pasteurized milk can be packaged as whole milk, skim milk, flavored milk, or lactose-free milk after fortification with vitamins and minerals if needed.
• Dairy Fermented Products: For yogurt, kefir, and other fermented dairy products, pasteurized milk is inoculated with specific cultures and incubated under controlled conditions until the desired acidity and texture are achieved.
• Cheese Production: Milk is coagulated using rennet or acid, cut to release whey, and then pressed and aged to produce various types of cheese.
• Other Dairy Derivatives: Milk can also be processed into concentrated or dried forms (e.g., milk powder), butter, ice cream mix, or used as an ingredient in other food products.• Packaging: Processed milk products are filled into appropriate packaging materials, such as plastic bottles, cartons, or pouches, which are then sealed and labeled with relevant information like product name, ingredients, nutritional facts, expiration date, and manufacturer details.
• Quality Control and Assurance: Throughout the entire process, rigorous quality checks are performed to monitor factors like raw milk quality, pasteurization effectiveness, product composition, sensory attributes, and microbiological standards. Samples are regularly taken and analyzed in an on-site laboratory to ensure compliance with regulatory requirements and internal quality standards.
• Warehousing and Distribution: Finished products are stored in climate-controlled warehouses until they are ready for shipment. They are then loaded onto refrigerated trucks and distributed to supermarkets, grocery stores, and other retail outlets, as well as directly to institutional customers like schools and hospitals.
In summary, a complete milk processing plant encompasses a comprehensive system of receiving raw milk, ensuring its quality, safely processing it into diverse dairy products, packaging them attractively and hygienically, and finally distributing these products to consumers while maintaining stringent quality control measures at every stage.
Component description
-Heater
Purpose: heat the heat transfer fluid (water) to be circulated in the treatment tank, and transfer the heat to the mixture through heat conduction.
-Hot fluid pump
Purpose: circulate the heat transfer fluid from the heater and then move around the treatment tank.
Description:
Aisi protection is adopted for the motor.
Refrigeration mechanical seal, specially designed for hot liquid and sanitary concept.
Removable frame, fixed by quick closing fixture, easy to clean.
CIP cleaning is allowed.
Motor: 220 / 380V, three-phase, ½ Horsepower, 60 Hz (50 Hz), IP55.
-Treatment tank
Usage: container for mixing and heating ice cream raw materials.
Description:
304 stainless steel, inner tank with round edge and polished sanitary finish for easy cleaning.
Inclined cover for easy access to the internal tank.
The circulation of heat transfer fluid starts from the bottom and moves around the tank using an alveolar system (replacing the old system of copper pipe, half pipe system or related system rolling around the tank), allowing higher heat transfer rate and providing more energy saving.
The two agitators have strong rotation capacity and provide broad vortices for mixed products.
A spiral with a wide cut surface.
Insulation between inner and outer tanks is made of polyurethane foam.
Digital thermometer for heating temperature confirmation.
-Transfer tank
Usage: ice cream mixture is stored in a tank after passing through a multi plate heat exchanger.
Description:
304 stainless steel, inner tank with round edge and polished sanitary finish for easy cleaning.
Inclined cover for easy access to the internal tank.
Low speed agitator.
Insulation between inner and outer tanks is made of polyurethane foam.
Power: 60W, 220V, three-phase.
-Delivery pump
Purpose: transfer the heated mixture between tanks to homogenizer or multi plate heat exchanger.
Refrigeration mechanical seal, specially designed for hot liquid and sanitary concept.
Removable frame, fixed by quick closing fixture, easy to clean.
CIP cleaning is allowed.
-Line filter
Purpose: to retain undissolved impurities and particles in the mixing tank.
Material: 304 stainless steel. removable.
Connect to the process with three clamps.
-Heat exchanger
Objective: to cool the homogeneous mixture and complete the pasteurization cycle.
This cooling is through turbulent flow through the lines formed between the plates to form a thin line one millimeter thick. On one side of the plate, the product is cooled circularly; On the other side, the coolant flows in two stages in a counterclockwise direction: first, it uses water from the hydraulic circuit of the cooling tower to cool the mixture from 80 ºC to 40 ºC.
Description:
The countercurrent heat exchanger adopts 316 stainless steel plate and is insulated by removable nitrile rubber joint.
Dual channel circuit:
The first stage: due to the heat exchange with the water from the cooling tower, the mixture cooled at the temperature of 80 º C to 32 º c enters at the temperature of 28.0 º C and flows out at the temperature of 35.1 º C. the pressure on the mixture side decreases to 5.0 MCA and the pressure on the tower water side decreases to 0.5 MCA.
The second stage: cooling the incoming mixture from 32.0 º C to 4.0 º C, which is due to heat exchange with 1500 L / h cooling water / alcohol solution. It enters at 2.0 º C and flows out at 7.0 º C. the pressure on the mixture side of 7.5 MCA and the cooling water side of 0.5 MCA decreases.
-Water cooling device
Purpose: provide cooling water between 1.0 º C and 6 º C to the second stage of multi plate heat exchanger.
Automatic operation with low energy consumption and low noise, including:
Prevent short circuit and overload;
Powerful sealed compressor;
Multi piece evaporator made of 316 stainless steel and copper. Stainless steel connections. Welding material: 99.9% copper;
In tube condenser (parts in contact with water made of copper);
Thermostat for temperature control;
High pressure condensing regulator;
-Conveying pipe
The pasteurization mixture is delivered to the curing tank through a transparent non-toxic plastic hose with an inner diameter of 1 ".
-Command panel
Made of carbon steel and electrostatic coating.
IP 55 degree of protection.
Electric frame:
Built in command panel with front door access. Electric contact switch and thermal relay to prevent current overload.
Electronic temperature sensors for boilers and process tanks.
Command box:
Programmable microprocessor temperature controller with safety parameter configuration.
Bulb indicator for component operation.
Component fault indicator.
Boiler protection system with programmable maximum heating temperature (avoid mixture with too high combustion temperature).
The water distribution system is equipped with automatic flow control to ensure the uniformity of formula and avoid operation errors, such as wrong dose.
-Cooling tower
Description: horizontal water cooling tower pushes air from the bottom to the top. They are compact and simple in design, achieving maximum capacity while reducing overall size. The system reduces the loss of water and the need for completion through evaporation and dragging.
characteristic:
a) The valve body is made of (polyester fiber reinforced glass fiber), which can be carried around without corrosiveness.
b) The internal filler is made of polypropylene and assembled into compact blocks with high mechanical resistance and easy cleaning / maintenance.
c) The splash eliminator in polypropylene can limit the loss of water circulation resistance to 0.15%.
d) The water is distributed in reinforced PVC pipes with low-pressure pulverizer nozzles.
e) Sealed motor, IP 55 protection.
f) Axial type helix directly connected to motor, aluminum cube and polypropylene blade, with air foil profile and electronic balance.
-Homogenizer (optional)
Equipment designed to homogenize the mixture to the smallest possible particle size to produce the highest quality final mixture and the largest amount of air.
Operate under high pressure to make the perfect mixture of fat, solid and liquid.
Condition: New
Brand name: Shanghai Beyond;
Type: whole processing Line/turnkey project/fruit and vegetables processing/dairy processing/beverage processing
Voltage: 220v/380v
Power(W): 100-200kw
Weight: Different size different weight/customized
Dimension(L*W*H): Different size different dimension/customized
Certification: CE&ISO
Warranty: 12 months/1 year
After-sales Service Provided: Engineers available to service machinery overseas
Main material: SUS304 or SUS316
Control type: automatic, semi-automatic
energy consumption: Low consumption with high efficiency
capacity: 500-10000L/H-customized
installation period: 1-3months
Period time: 30 days-120 days
Cups material: pouches, paper box, glass bottle, pet bottle, glass bottle
Product storage condition: room temperature; low temperature;
Equipment highlights
A complete milk processing plant utilizes a wide array of technology to ensure the production of high-quality dairy products, from raw milk reception through to packaging and distribution. Here's an overview of the information technology (IT) systems and solutions commonly found in such a facility:
1. Process Control Systems:•PLCs (Programmable Logic Controllers): These devices control and automate various stages of milk processing like pasteurization, homogenization, separation, and standardization.•SCADA (Supervisory Control and Data Acquisition): A software system that monitors and controls the entire process remotely, collecting data from PLCs and sensors across the plant.
2. Quality Management Software:•LIMS (Laboratory Information Management System): Manages laboratory test results for quality control, including monitoring pH levels, fat content, protein levels, and microbiological testing.•SPC (Statistical Process Control): Analyzes real-time data to detect variations in product quality, ensuring consistent output that meets standards.
3. ERP (Enterprise Resource Planning) Systems:•ERP integrates all aspects of the business, including inventory management, production planning, purchasing, sales, and accounting. It optimizes resource utilization, tracks batch numbers, expiration dates, and ensures compliance with regulatory requirements.
4. MES (Manufacturing Execution System):•MES provides detailed tracking and reporting throughout the manufacturing process, enhancing productivity, traceability, and cost control. It manages work orders, schedules production runs, and captures operational performance data.
5. Automation and Robotics:•Robotic automation is used in tasks like palletizing, depalletizing, bottle filling, capping, labeling, and carton packing, improving efficiency and reducing human error.
6. Internet of Things (IoT) and Sensor Technology:•IoT sensors monitor critical parameters like temperature, pressure, flow rate, and tank levels in real-time. This helps maintain optimal conditions for milk storage and processing and alerts operators to any deviations.
7. Artificial Intelligence (AI) and Predictive Analytics:•AI algorithms can be applied to predict equipment maintenance needs, optimize production scheduling, and improve energy efficiency. They also help analyze quality trends and anticipate potential issues before they occur.
8. Barcode/RFID Tracking:•Barcodes or RFID tags are used to track every unit of product from receiving raw milk to finished goods, ensuring full traceability and meeting food safety regulations.
9. Data Security and Cybersecurity Measures:•As plants become more digitalized, robust cybersecurity measures are essential to protect sensitive data, prevent unauthorized access to control systems, and safeguard against cyberattacks.
10. Mobile Applications and Digital Work Instructions:•Operators may use mobile apps for accessing SOPs (Standard Operating Procedures), submitting reports, or conducting inspections, improving communication and response time.
In conclusion, a modern milk processing plant relies heavily on integrated IT solutions to manage operations efficiently, assure food safety, and meet stringent quality standards while maximizing profitability and sustainability.
Equipment list of milk processing equipments
| FLOW NO. | NAME | SIZE | MAIN TECHNOLOGY PARAMETER |
| A | milk reception unit | ||
| A-1 | loadometer |
maximum weighing 30T |
|
| A-2 | distribution plate |
material-touch SUS304 stainless steel,six holes |
|
| A-3 | electron pound scale |
maximum weighing 1000KG | |
| A-4 | milk weighing tank | 500L | material-touch SUS304 stainless steel,single layer,product feeded in through 40 mesh filter net,CIP cleaning ball |
| A-5 | milk acceptor | 1000L | material-touch SUS304 stainless steel,single layer,CIP cleaning ball |
| A-6 | milk pump | 10T/h | material-touch SUS304 stainless steel,pump lift is 24 meters,machinical sealing,inner polished |
| A-7 | twin piping filter | 10T/h | SUS304 stainless steel,two pipe,Stainless Steel Filter Element 100 Mesh |
| A-8 | plate cooler | 10T/h | material-touch SUS304 stainless steel,one section,temperature change=16ºC,outlet milk temperature is 4ºC |
| A-9 | storage tank | 10000L | material is SUS304,insulation,with decentration agitator,dimple pad, conical head,sealed manhole,breather vent,digital show thermometer,plate anti vortex,adjustable legs |
| A-10 | milk pump |
5T/h | material-touch SUS304 stainless steel,pump lift is 24 meters,machinical sealing,inner polished |
| B | raw milk pre-pasteurization unit | ||
| B-1 | plate-Pasterlizer | 5T/h | SUS304 stainless steel,plate type,85ºC-95ºC,15S,full-auto control,high temperature discharging, low temperature backflow,with temperature recorder,CIP cleaning,Spiraxsarco steam depressure,control system |
| B-2 | cream separator | 5T/h | disk separator,auto control,three-phase,started with frequency conversion,self-discharging |
| B-3 | high pressure homogenizer | 5T/h | (starting box included) |
| B-4 | storage tank | 5000L | material-touch SUS304 stainless steel,insulation,with decentration agitator,dimple pad, conical head,sealed manhole,breather vent,digital show thermometer,plate anti vortex,adjustable legs |
| B-5 | milk pump |
10T/h | material-touch SUS304 stainless steel,pump lift is 24 meters,machinical sealing,inner polished |
| C | cream storage and pasteurize unit | ||
| C-1 | cream storage tank | 1000L | material-touch SUS304 stainless steel,heat insulated,top off- center votical agitator,conical head,airtight manhole,breather valve,digital readout thermometer,anti-eddy baffle,supporters with adjustable feet |
| C-2 | rotary pump | 0.5T/h | material-touch SUS304 stainless steel,Hard Alloy Mechanical Seal,manual stepless shift |
| C-3 | rotary pump | 2T/h | material-touch SUS304 stainless steel,Hard Alloy Mechanical Seal,manual stepless shift |
| C-4 | plate-Pasterlizer | 0.5T/h | material-touch SUS304 stainless steel,plate type,85ºC-95ºC,15S,full-auto control,high temperature discharging, low temperature backflow,with temperature recorder,CIP cleaning,Spiraxsarco steam depressure,control system |
| D | blending unit | ||
| D-1 | blending tank | 3000L | material-touch SUS304 stainless steel,insulation,with decentration agitator,conical head,sealed manhole,breather vent,simple valve,digital show thermometer,plate anti vortex,adjustable legs |
| D-2 | milk pump | 5T/h | material-touch SUS304 stainless steel,pump lift is 24 meters,machinical sealing,inner polished |
| D-3 | plate heater union | 5T/h | material is SUS304,one section,heating with hot water,temperature change:50ºC,automatic temperature control |
| D-4 | high-speed emulsification tank | 1000L | material-touch SUS304 stainless steel,insulation,bottom fast emulsifying head,digital show thermometer,adjustable legs |
| D-5 | milk pump | 5T/h | material-touch SUS304 stainless steel,pump lift is 24 meters,machinical sealing,inner polished |
| D-6 | double pipe filters | 5T/h | material-touch SUS304 stainless steel,double pipe,stainless steel filter 100 meshes |
| D-7 | operate platform | SUS304,1200*1200*1200mm | |
| E | yogurt sterilizing,homogenizing unit | ||
| E-1 | Yogurt Pasterlizer | 3T/h | material-touch SUS304 stainless steel,plate type,95ºC,300S,full-auto control,high temperature discharging, low temperature backflow,with temperature recorder,CIP cleaning,Spiraxsarco steam depressure,control system |
| E-2 | high pressure homogenizer | 3T/h | 25MPa,(starting box included) |
| E-3 | temperature holding | 3T/h | material-touch SUS304 stainless steel,holding 300S |
| F | high level storage and fermentation unit | ||
| F-1 | fermentation tank | 2000L | material-touch SUS304 stainless steel,three layers,dimple pad jacket,insulation with PU material,central agitator with double blend speed :15 round per minute and 30 round per minute,inlet and outlet,CIP cleaning ball,breath valve,digital thermometer,air-tight manhole,sight glass,simple valve,adjustable legs |
| F-2 | operate platform | SUS304,8000*800*1600mm | |
| F-3 | high level platform | SUS304,9000*3500*2200mm | |
| G | yogurt and cream filling unit | ||
| G-1 | plastic cup filling machine | auto filling, auto sealing, each cup 200ml, speed 4000cups per hour | |
| G-2 | plastic bottle rinsing machine | 2000bottle/hour, bottle volume is 1L, bottle rinsing | |
| G-3 | plastic bottle filler | 2000bottle/hour, bottle volume is 1L, filling, thread capping 2 in 1 | |
| G-4 | manual bottle loading platform | SUS304 | |
| G-5 | air conveyor | SUS304,5 meters long,include air fan | |
| G-6 | conveyer belt | SUS304,(including power head),40m | |
| G-7 | sleeve labelling machine | SUS304,5000pcs/h | |
| G-8 | shrink lable machine | SUS304, steam heating,5000pcs/h | |
| G-9 | film wrapper | 5000BPH | |
| G-10 | printer | ||
| H | aseptic birck filling unit | ||
| H-1 | UHT sterilizer | 2T/h | tub-type,sterilzing temperature 137 ºC,holding time 4S,full automatic control |
| H-2 | full-auto vacuum degasser | 2T/h | full-auto control, SUS304, differential pressure transducer imported from Germany Labom, working vacuum degree -0.64~-0.85Kpa, flow control is frequency converted type, working together with pasteurizer, with condensing device |
| H-3 | high pressure homogenizer | 2T/h | 40MPa,(starting box included) , |
| H-5 | bricks aseptic filling machine | 1000ml/bag 2000 piece per hour |
|
| H-6 | cap machine | ||
| H-7 | conveyor | SUS304, 8 meters | |
| H-8 | printer | ||
| I | Ice cream processing unit | ||
| I-1 | HIGH SPEED MIXING TANK | V=300L | |
| I-2 | CENTRIFUGAL PUMP | Q=3t/h | SUS304,Pump Head 24M,Hard Alloy Mechanical Seal |
| I-3 | TUB FILTER | Q=3t/h | SUS304,100 mesh |
| I-4 | HIGH PRESSURE HOMOGENIZER | Q=250L/h | SUS304,25MPa |
| I-5 | AGING TANK | V=200L | SUS304 stainless steel,heat insulated,heating or cooling jacket,top off-center vertical agitator,conical head,airtight manhole, breather valve,digital readout thermometer,supporters with adjustable feet |
| I-6 | CENTRIFUGAL PUMP | Q=3t/h | SUS304,Pump lift 24M,Hard Alloy Mechanical Seal,Inner Shell Bright-Polished |
| I-7 | ICE CREAM FREEZER MACHINE | Q=300L/h | SUS304, |
| I-8 | ICE CREAM FILLING MACHINE | Q=300L/h | SUS304 |
| I-9 | FAST COOL ROOM |
V=15M3 | Cool with freon,working at -28ºC |
| J | full auto CIP system | ||
| J-1 | full-auto CIP system | 4×3T | outer coat of SUS304 stainless steel material,inner shell of SUS304,three cleaning way,Concentrated acid/alcali tank adding system based on US technology,300L×2 acid/alcali Concentrate tanks |
| J-2 | return pump | 20T/h | SUS304 stainless steel,pump lift 24M,Hard Alloy Mechanical Seal,Inner Shell Bright-Polished |
| Part2: accessory equipments and Installation | |||
| Flow No. | Name | Model | Main technical parameters |
| A | boiler system | ||
| A-1 | fuel boiler host |
2T/h | Evaporation 2000 l/h, Italy burning machine, computer control cabinet, stainless steel multistage pumps |
| A-2 | boiler auxiliaries | including fuel tank, refuelling plane, sampling device | |
| A-3 | boiler installation | including installation material, quick-wear parts, test fee etc | |
| B | conpressed air system | ||
| B-1 | low-pressure compressor |
1.0 MPa, 5 m3 / min, with air storage tanks, chilling drying machine unit, oil removal filter | |
| C | tower water system | ||
| C-1 | cooling tower |
100T/h | circulation water capacity 100T/H, hot water temperature 37 ºC, cooled wate temperature 32 ºC |
| C-2 | tower water pool | 3000L | SUS304, single layer |
| C-3 | water pump | 100T/h | vertical multistage pump, lift 32 meters |
| C-4 | tower water control system | cabinet material is SUS304, including the control of cooling tower, water pump | |
| D | ice water machine system | ||
| D-1 | ice water machine unit | Refrigerating capacity 300000 calories, water-cooled, full automatic control | |
| D-2 | ice water pool | 10000L | SUS304 |
| D-3 | water pump | 100T/h | vertical multistage pump, lift 32 meters |
| D-4 | ice water control system | cabinet material is SUS304, including the control of ice water system, water pump | |
| E | water treatment system | ||
| E-1 | water treatment machine unit | 10T/h | including sand filter, carbon filter, ion exchange, first stage RO system, automatic control |
| E-2 | water tank | 10000L | SUS304, single laye |
| Equipment list of milk processing equipments | |||
| No. | Name | Size | Main parameter |
| 1 | Milk reception and storage unit | ||
| 2 | Milk acceptor | 300L | SUS304 stainless steel, single layer, CIP spraying ball |
| 3 | Milk pump | 3T/H | SUS304, pump lift 24m, hard alloy mechanical seal, inner shell mirror polished |
| 4 | Single piping filter | 3T/H | SUS304, single pipe, stainless steal filter element of 100 mesh |
| 5 | Milk storage tank | 1000L | SUS304, heat insulated, dimple pad jacket, vertical agitator, CIP spraying ball, breather valve, digital show thermometer, sampling point |
| 6 | Milk pump | 3T/H | SUS304, pump lift 24m, hard alloy mechanical seal, inner shell mirror polished |
| 7 | Blending unit | ||
| 8 | Storage tank | 500L | SUS304, heat insulated, dimple pad jacket, vertical agitator, CIP spraying ball, breather valve, digital show thermometer, sampling point |
| 9 | Milk pump | 3T/H | SUS304, pump lift 24m, hard alloy mechanical seal, inner shell mirror polished |
| 10 | Single piping filter | 3T/H | SUS304, single, stainless steal filter element of 100 mesh |
| 11 | Plate-type exchanger | 1.5T/H | SUS304, double pipes |
| 12 | High pressure homogenizer | 500L/H | 40MPa |
| 13 | Cream separtor unit | ||
| 14 | Milk separator | 500L/H | The content of dried skim milk (%)<0.03, the speed of rotator is 8000rpm |
| 15 | Buffer container | 100L | SUS304, with a cover, single layer |
| 16 | Buffer & cooling container | 100L | SUS304, with a cover, single layer |
| 17 | Milk pump | 3T/H | SUS304, with a cover, heat insulated, dimple pad jackets |
| 18 | Butter churner | 100L | SUS304 |
| 19 | Yogurt storage, ferment and filling unit | ||
| 20 | Temporary and ferment storage tanks | 500L | SUS304, heat insulated, dimple pad jacket, vertical agitator, CIP spraying ball, breather valve, digital show thermometer, sampling point |
| 21 | Milk pump | 3T/H | SUS304, pump lift 24m, hard alloy mechanical seal, inner shell mirror polished |
| 22 | Rotor pump | 1T/H | SUS304, hard alloy mechanical seal, adjustment speed by manual |
| 23 | Plastic pouch filling machine | ||
| 24 | Plastic cup-shaped filling machine | ||
| 25 | CIP system unit | ||
| 26 | Manual CIP system | 3×500L | SUS304, single clening circulation, with CIP pump of connected tanks |
| 27 | CIP return pump | 10T/H | SUS304, pump lift 24m ,hard alloy mechanical seal, inner shell mirror polished |
| 28 | Power system unit | ||
| 29 | Cold water equipment | 7000 kcale per hour, air cooling refrigeration | |
| 30 | Hot water boiler | 1000Kg/h, outlet temperature is 90°C | |
| 31 | Installation system | Stainless steel piping system,power piping system, electric controlling box, electric installation material, installation and commissioning | |
Pre sales services
After-sale service
1. Equipment warranty period: We provide a one-year free warranty service for mechanical equipment. If any non-human caused problems occur during the warranty period, we will provide free repair or replacement services.
2. Maintenance and upkeep services: We provide regular or irregular equipment maintenance and upkeep services to ensure the normal operation of the equipment. We will provide 24-hour online technical support services.
3. Accessory supply: We guarantee to provide original factory accessories in a timely manner in case of equipment damage or replacement of parts.
4. Training services: In order to enable customers to effectively operate and maintain equipment, we will provide equipment operation and maintenance training.
5. Installation and debugging: We will provide equipment installation and debugging services to ensure that the equipment is installed correctly and can operate normally.
Pre sales services
After-sale service
1. Equipment warranty period: We provide a one-year free warranty service for mechanical equipment. If any non-human caused problems occur during the warranty period, we will provide free repair or replacement services.
2. Maintenance and upkeep services: We provide regular or irregular equipment maintenance and upkeep services to ensure the normal operation of the equipment. We will provide 24-hour online technical support services.
3. Accessory supply: We guarantee to provide original factory accessories in a timely manner in case of equipment damage or replacement of parts.
4. Training services: In order to enable customers to effectively operate and maintain equipment, we will provide equipment operation and maintenance training.
5. Installation and debugging: We will provide equipment installation and debugging services to ensure that the equipment is installed correctly and can operate normally.
1 ) Q: How can we visit your factory?
A: If you come from abroad, air to shanghai airport, then we can pick you up at airport.
2) Q: How do you ensure the quality of your products?
A: Our Company is a state owned enterprise with more than 16 years experience , strict operation policy is performed, advanced processing machines guarangtee the precision of all components, workers with operation license, parts get multiprocessing, transmission& electrical parts are of international famous brand. Series of test and inspection are done in the whole producing state.
3) Q: What payment methods your company accept?
A: We accept most of the payment methods , but mainly accept T/T, L/C at sight .
4) Q: How long is the warranty time for your products?
A: Our officially promised warranty time is 12 months after commissioning .
5) Q: I am new in this field,can you supply us turnkey services?
A: YES.We can supply all the system including Market Analysis/Product Analysis/Location Choice/Processing Flow Design/Equipment Layout Design/Building Design direction/Equipment mode selection/Equipment Manufacturing/Equipment Mounting/Equipment Debugging/Worker Training.
6) Q: What ' s the shipment terms and delivery time of your company?
A: Well, the delivery time depend on the quantity of your order. Usually is 20 days . For some customized machine 30 days is necessary.
7) Q: Can you supply OEM services?
A: Yes,we have our R&D team,and we have more than 400 workers with workshop area 75000 square meters.
8) Q: Do you give any Discount?
A: I will surely try my best to help you get those by the best price and good service at the same time.
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